Refund policy

Interviewgrill is a subscription. Here is how refunds and cancellations work.

Cancelling

Cancel at any time from the Billing page. Your plan stays active until the end of the period you have paid for, then drops to Free. No further charges are made.

Refunds

• First charge, within 7 days: full refund on request if you have used two interviews or fewer.
• Service failure: if an interview or report fails because of a fault on our side, we refund or credit that period on request.
• Renewals: renewal charges are not refunded, but you can cancel before the renewal date to avoid them. A reminder is not guaranteed, so check the renewal date on the Billing page.
• Yearly plans: refundable within 14 days of the first charge if you have used two interviews or fewer; otherwise the remaining months are not refunded.

How to request one

Email us from the address on your account within the window above. Refunds go back to the original payment method through Dodo Payments, usually within 5 to 10 business days.

Last updated 12 November 2026.